Shipping and Delivery Policy

At The Optical Store, we strive to provide prompt and reliable shipping services to ensure your optical products reach you safely and securely. This policy outlines our shipping procedures, delivery timeframes, and related information.

1. Shipping Methods

We offer the following shipping methods:

a. Standard Shipping: This is our default shipping option for domestic orders within India. The delivery time is typically 5-8 business days from the date of shipment.

b. Express Shipping: For faster delivery within India, you can choose our express shipping option. Express shipments are delivered within 2-4 business days from the date of shipment.

2. Delivery Timeframes

The estimated delivery timeframes for each shipping method are as follows:

a. Standard Shipping: 5-8 business days within India

b. Express Shipping: 2-4 business days within India .

Please note that these are estimates and do not include processing times for custom orders or prescription lenses. Actual delivery times may vary due to factors such as holidays, or unforeseen circumstances.

3. Shipping Carriers

We partner with reputable shipping carriers to ensure safe and timely delivery of your orders.

4. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. You can use this information to monitor the progress of your shipment.

5. Delivery Notifications

We recommend providing a valid email address and phone number during checkout to receive delivery notifications and updates.

6. Undeliverable Packages

If a shipment is returned to us as undeliverable, we will attempt to contact you for further instructions. Reshipment fees may apply if the delivery address provided was incorrect or insufficient.

7. Contact Us

If you have any questions or concerns regarding shipping or delivery, please contact our customer service team:

We are committed to providing you with a seamless and hassle-free shopping experience. If you encounter any issues with your shipment, please do not hesitate to reach out to us.